Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can't offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food items cannot be returned. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at "[email protected]".
Only regular priced items may be refunded. Sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.
We don't guarantee that we will receive your returned item.
Information We Collect
We collect various types of information to provide you with a seamless experience and improve our services. This includes personal information such as your name, contact details, medical history, and payment information. We may also collect non-personal information like browsing behavior and device information to enhance your browsing experience.
How We Use Your Information
We use your information to provide, maintain, and improve our services. This includes processing orders, personalizing content, and communicating with you about your account and updates. We may also use your data for research and analysis to enhance our products and offerings.
Data Sharing and Disclosure
We do not share your personal information with third parties except as necessary to provide our services. This may include sharing information with payment processors, shipping companies and health care professionals for consultation purposes. Your data will be completely safe with us, whatever details you put on our website like your mail id account information, we will do it only for business purposes, as we will send you business related messages through mail, which will grow your business even more, Will do and also give you new ideas
You have the right to decide how your personal information is used. You can update your preferences, access your data, or request its deletion by contacting us. You can also opt out of marketing communications and cookies. However, please note that certain services may be limited if you choose to withhold certain information.
We use industry-standard security procedures to keep your information safe from unauthorized access, disclosure, or modification. Our website and payment gateways use encryption technology, and we regularly review and update our security practices.
Links to Other Websites
Links to websites not operated by Us may be present on Our Service. If you click on one of their links, you will be directed to a third-party website. We strongly advise you to read the privacy statement on each website you visit.
We have no control over or responsibility for the content, privacy practices, or other policies of third-party websites or services.
If you have any questions, concerns, or requests related to your privacy, please contact our Data Protection Officer at [email address]. We will respond to your inquiries as promptly as possible.
We request you to read our privacy page completely, if you do this, then it will be easier for you to know about our website if you visit our website, then you will get a lot of information. The data you leave with us will also be completely safe. If you are facing any problem logging in or signing up on our website, then by going to our contact details, you can share your problem with us either through a call. Or you can also message or mail us directly.
Remove Your Personal Information
You have the right to ask us to help you remove any Personal Data we have about you, or you can ask us to do it for you.
If you have an account, you may alter your personal information there by logging in and going to the account settings page.We are also allowing you to delete or modify your personal data or personal information from our website whenever you want. You can get in touch with us to seek access to, rectification of, or deletion of any personal data you've given us.
Adaptations to this Privacy Statement
Whenever there is an update on our website, whatever new will be added to the website, it will be told to you by one of our notes or we can tell you by messaging through mail, but we will keep informing you from time to time.
Service Providers: If you have permission we may share your personal information with reputable third-party service providers who assist us in the delivery of our goods and services. These providers are bound by strict confidentiality agreements and are only authorized to use your information for the specific purpose for which it was shared.
Legal Obligations: In certain situations, we may be required to disclose your personal information to comply with legal obligations, such as responding to court orders, subpoenas, or legal processes.
Protecting Rights and Safety: We may share your personal information to protect the rights, safety, or property of Eternal Life Ayurveda, our customers, or the public. This involves exchanging information with other businesses and organizations to combat fraud and reduce credit risk.
Business Transfer: When you visit our website, you will also know that our website is for e-commerce marketing, our company manufactures Ayurvedic products, and these products are fully tested, which gives you root solutions for all or one of our properties. Your personal information may be transferred as part of the transaction in the case of a share merger, acquisition, or sale. During such transfers, we will take reasonable precautions to safeguard the security and privacy of your information.
Anonymized Data: We may share aggregated and anonymized data that does not personally identify you for marketing, research, or other purposes.
We use your information to deliver personalized wellness recommendations and ensure a seamless user experience.
We may contact you through email or other communication channels to share updates, promotions, and educational content.
Sharing Your Information
You have the freedom to manage your preferences regarding communication and data usage. You can opt-out of promotional emails or adjust cookie settings.
We employ industry-standard security protocols to protect your data from unauthorized access, ensuring a safe digital environment.
Our content may contain links to third-party websites. We are not responsible for their privacy practices, if you access another website or page from our website, it will be your own responsibility to fully familiarize yourself with the other website and the privacy of that website read the policy carefully